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Wednesday, 25 May 2011

Resolving Conflict

Well hello lovely crafters and coffee drinkers.

Crafty here, was rather hoping Coffee would be back at the helm soon, partly for her own benefit, but also so you could all hear from her directly since it's been an age since she's managed to blog anything.

Anyway, for the time being you are stuck with me I'm afraid. And I have two weeks to catch up on with you all.
We have finally welcomed Coffee (Emma) back into our warm embrace. I think, with what she, Sheena and Sue have been through, it is important that we are all as loving and 'normal' (whatever that is) as we can be, whilst still obviously acknowledging that they are grieving.
For me though, it's just nice to have my partner in crime back, no matter what else has been going on, it is just wonderful to have my old buddy back nearby.

So, crafts I have seen over the last couple of weeks are as varied as usual, and I myself have been inspired by Eddie to do a spot of refashioning (InexpertCrafter). I've seen crochet and knitting, obviously. But also cross stitch and jewellery making which was refreshing.
Being part of a crafty community has its benefits when you come to planning an event. Our Steph is planning a bit of a Fairy Gathering for her little Roo's 3rd birthday, and lovely Lesley has given her some Flower Fairy bits and pieces which will go on sticks in the garden to enhance the ambience. How lovely?

Now, onto a slightly more difficult matter ... since the staff of Trago Lounge have undergone a complete turnover, I have been very remiss in my duties of getting to know everyone. This was an error on my part and has resulted in one of the assistant managers being a little offhand with us on more than one occasion. Now, I decided to do something about this because A Crafty Coffee is a very important group of pretty vulnerable people and we need to have a comfortable environment and a happy atmosphere to continue.
What I have done is pointed out that there is a problem, introduced myself and helped to put a new strategy in place so that there is less difficulty delivering hot drinks to the right customer amongst the hubub of chattering and cackling women.
And this week, by way of a thank you and an apology, the coffees are on The Loungers.
When asked at the till for your name, it is to enable the waiting staff to get your drink to you and not just loosely to the area in which you are sat. Please help us to help the team get this right, service with a smile is their aim and our desire.

Anyway, enough of my gabling for today. I do really hope that you will have a change of author in the next few weeks.

Much love
C&C xx

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